Review meeting to fill vacancies in district and State consumer commission
There are good number of vacancies lying vacant in District and State consumer commission, the Department of Consumer Affairs, Government of India, convened a review meeting regarding this. The meeting, held under the chairmanship of the Secretary Department of Consumer Affairs, Smt. Nidhi Khare, was attended by Principal Secretaries, Directors, and senior officials of the concerned Departments of States/UTs.
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The Secretary, DoCA stressed the need for filling of these vacancies quickly to ensure that consumer disputes / cases are handled promptly and efficiently. Nidhi khare emphasized on the need to expedite the appointment of qualified candidates to fill vacant positions in Consumer Commissions nationwide. This call to action follows the government’s commitment to ensuring that consumer grievances are addressed swiftly and effectively. The Secretary urged all States / UTs representatives to prioritize filling these roles, noting that the effective functioning of Consumer Commissions is vital for protecting consumer rights and upholding service standards.
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Present need of Vacancies
18 post of president and 56 post of members are lying vacant in state consumer commission
162 posts of President and 427 posts of members are lying vacant in District Commissions across the country
It was also noticed that the vacancies in consumer commissions have increased sizably as compared to previous years despite the best efforts by all. Secretary (CA) expressed her deep concern about these rising vacancies in the consumer commissions and urged the States/UTs to act swiftly and address this challenge.
The meeting resulted in a fruitful dialogue with States / UTs on the subject. There was a consensus that filling of vacancies is essential to avoid delays in hearings and reduce the case backlog, which impact consumer justice. The Ministry is committed to work closely with all stakeholders on ensuring an efficient, objective, and transparent process for filling vacancies in consumer commissions. This initiative underscores the Ministry’s commitment to strengthening the consumer redressal mechanism, aiming to enhance efficiency across the country.